The remedy is not available. Destroy and discard this product. The firm does not have the financial resources to fund the recall.
The coffee mugs are mislabeled as microwave safe. If microwaved, the metallic paint accents on the coffee mugs can spark, posing a fire hazard.
Altar'd State at 800-284-7348 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.altardstate.com and click on "Monogrammed Coffee Mug Recall" for more information.
This recall involves white ceramic 16-ounce coffee mugs with gold-painted monograms and accent rims. The mugs have a textured design resembling a golf ball, and a "rope" style handle. "Microwave/Dishwasher Safe" is printed in a black panel on the bottom of the coffee mugs.
Consumers should immediately stop using the recalled coffee mugs and contact Altar'd State for instructions on returning the product for a full refund.
The firm has received one report of a coffee mug sparking during microwaving. No injuries have been reported.
Altar'd State stores nationwide from October 2015 through December 2015 for about $15.
Creative Co-Op, Inc., of Memphis, Tenn.
Altar’d State of Knoxville, Tenn.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800