S.R. Smith toll-free at 888-497-9290 from 6:30 a.m. to 5 p.m. PT Monday through Friday, email splashpalinfo@srsmith.com, or online at www.srsmith.com and click on "Splash/ PAL Hi Lo Recall" or www.splashpalliftinfo.com for more information.
Recall Details
This recall involves Splash! and PAL Hi/Lo and Spa pool access lifts most commonly found in municipal and community swimming facilities and hotels. Splash! lifts are permanently fixed to the pool deck. PAL models are portable, free-standing pool lifts that can be fixed to the deck. The recall includes all models of Splash! lifts with manufacturing dates between January 2013 and September 2015, PAL Hi/Lo lifts with model numbers 250-0000, 250-0005 and 250-0005K and Spa model 275-0000 with manufacturing dates between December 2014 and September 2015. The model number and date of manufacture can be found on the label at the base of the mast. "Splash!" or "PAL" is printed on the base of the lifts.
Consumers should immediately stop using the recalled pool lifts and contact S.R. Smith for a free replacement base and/or mast assembly.
The firm received reports of two incidents in which the lift fell over due to inadequate welds in the base plate or mast. One incident occurred when a person was seated in the lift chair. No injuries have been reported.
S.R. Smith, LLC, of Canby, Ore.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
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