Arctic Cat at (800) 279-6851 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.arcticcat.com and click on Customer Care, then Product Recall and List of Safety Bulletins for more information.
This recall involves all model year 2014 Arctic Cat Prowler 500 HDX and some model year 2015 Prowler 500 HDX models. The model year 2015 vehicles affected are those units with vehicle identification numbers (VIN) from 303194 through 305166. The VIN number is located on the rear frame tube under the rear of the box. The vehicles are green, red, vibrant red metallic, or emerald green metallic. "Arctic Cat" is printed on each side of the hood. Also 500 is printed on each side on the front fenders, HDX on each side of the rear cargo box, and "Arctic Cat" on the cargo box tail gate.
Consumers should immediately stop using the recalled Prowlers and contact an Arctic Cat dealer to schedule a free repair. Arctic Cat is contacting its customers directly.
Arctic Cat dealers nationwide from August 2013 to July 2015 for between about $11,000 and $12,400.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800