Teavana toll free at (888) 665-0463 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.Teavana.com and click on "Tristan Glass Pitcher Recall" for more information.
Recall Details Report an Incident Involving this Product
The glass pitchers can break or leak, posing laceration and/or burn hazards to consumers if filled with hot tea.
This recall involves 64 oz. Tristan glass pitchers for hot or cold tea. They have a glass handle, stainless steel infuser and a lid and base that are made of flexible black silicone. The pitchers measure about 12 inches tall and 4 inches in diameter. The Teavana logo is printed on the bottom. Style #30593000064 and SKU#11034874 are printed on the pitchers' box.
Teavana has received 50 reports of the glass pitchers breaking or leaking, including three reports of lacerations and two minor burns.
Consumers should immediately stop using the recalled glass pitchers and return them to a Teavana store location (except for two stores: Columbia Mall, Columbia, Maryland, and Dallas-Fort Worth Airport, Texas) or contact Teavana for a free replacement 66 oz. infusion tea pitcher plus a $25 Teavana gift card or for a Teavana gift card for the purchase price plus tax.
Teavana stores nationwide and online at www.Teavana.com from May 2012 through June 2015 for about $50.
Teavana Corp., of Seattle, Wash.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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