Recall date: November 13, 2014
Recall number: 15-026

Recall Summary

Name of product:
Tankless gas water heaters
Hazard:

The water heaters can overheat, posing a fire hazard.

Remedy:
Repair
Consumer Contact:

Challenger Supply Holdings at (800) 729-6118 between 7 a.m. and 6 p.m. CT Monday through Friday or online at www.challengersupply.com and click on "Product Recall" for more information. 

Recall Details Report an Incident Involving this Product

In Conjunction With:
Units:
About 29,000 in the United States and 2,200 in Canada
Description:

Coaire and Quietside brand gas water heaters can overheat.

Description:

This recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words "S-Line Condensing" are on the top front and brand names "Coaire" or "Quietside" are on the bottom front of the recalled water heaters.

Incidents/Injuries:

Daesung has received 40 reports of the units overheating, including four involving burns on the wall where the heater was mounted and two involving fires and property damage.  No injuries have been reported. 

 
Remedy:

Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.

Sold At:

Independent dealers nationwide and on various websites including Amazon.com from July 2008 through August 2014 for between $500 and $2,000.

Importer:

Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea

Manufacturer:

Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea

Manufactured In:
Korea