Recall Details Report an Incident Involving this Product
This recall involves four models of Shark® brand Rotator® Powered Lift-Away® series upright vacuum cleaners. They are either maroon or purple in color and have a clear plastic middle section. Shark and Rotator are printed on the front of the vacuum cleaners. They measure about 45 inches tall by 12 inches wide. Recalled model numbers include NV650W, NV651, NV652 and NV660. The model number is printed on a silver sticker on the upper right-hand corner of the back of the unit.
Models NV650W and NV652 are maroon. Model NV650W is sold directly to consumers by Euro-Pro and model NV652 is sold at retail stores. Models NV651 and NV660 are purple and are sold at retail stores. The date code is printed on the metal prong of the power plug and shows the week and year of manufacture in the WWYY format. Recalled units have date codes beginning with the number 48 or lower and ending with 14. Vacuum cleaners marked with a dimple or green circle sticker on the outside of the plastic cuff that holds the aluminum wand have been inspected by the firm and are not included in this recall.
The firm has received 62 reports of incidents in which the aluminum wand disconnected from the vacuum cleaner's handle. No injuries have been reported.
Consumers should immediately stop using the recalled vacuum cleaners and contact Euro-Pro to receive a free replacement wand.
Bed Bath & Beyond, Best Buy, Kohl's, Lowes, Target and other stores nationwide, online at www.sharkclean.com and through television infomercials from August 2014 through March 2015 for between $250 and $350.
Euro-Pro Operating LLC, of Newton, Mass.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800