Reliance Worldwide toll-free (844) 441-1496 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.cashacme.com and click "Recall Info" for more information.
This recall involves Cash Acme Heatguard® brand Temperature Actuated Flow Reducing (TAFR) devices. The Heatguard® TAFR is a metal, cylindrical-shaped thermostatic device used on lavatory faucets and showers. TAFR flow reducers sense high temperature water and reduce water flow if the temperature achieves 120° F (49° C). These devices may be used in private and public housing, child care centers, hospitals, hotels and motels. The following three TAFR models sold from December 2014 to May 2015 are included in the recall.
|Shower Safe Assembly
|Tap Safe Assembly
|Shower Safe Assembly
Consumers should use caution when turning on faucets and showers with the recalled TAFR device installed and immediately contact Reliance Worldwide to receive a free replacement TAFR. Consumers will be mailed a replacement TAFR device with step-by-step installation instructions, and a postage pre-paid envelope to return the recalled TAFR to Reliance Worldwide.
Plumbing retailers and wholesalers including: Antiscald, Inc., Best Plumbing Specialties, Coley Electrical and Plumbing Supply, Dutton Lainson Company, FEI, Grainger, HD Supply, M-One Specialties, Security Supply, The Alzheimer's Store, TM O'Donnell, and Westco Pipe and Supply from December 2014 through May 2015 for about $30.
Reliance Worldwide Corp. of Atlanta, Ga.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800