Giant Factories gas water heaters
Serial number location
Recall Summary
Giant at (800) 363-9354 anytime or online at www.giantinc.com then click on Recall Information for more information.
Recall Details Report an Incident Involving this Product
On some 30-, 40-, 50- and 60-gallon gas water heaters, the flame arrestor or flame arrestor plate can fail.
This recall involves atmospherically vented propane and natural gas water heaters in 30, 40, 50 and 60 gallon capacities. The recalled water heaters are white with a red "Giant" logo decal on the front. The water heaters have a nameplate near the gas valve with the model number, date of manufacture and serial number. Recalled water heaters have the following model number and have a serial number within the following ranges:
| Model | Serial Number Range | |||||||
| UG30-30MF-N2U-US | A7093000, A7176930 to A7176932 | |||||||
| UG40-32LF-P1U-US |
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| UG50-36LF-P1U-US | A 7120387 | |||||||
| UG50-40LF-N1U-US |
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None reported
Consumers should immediately ensure there are no combustible materials near the water heater and contact Giant for a free inspection. If the water heater has a space between the bottom of the water tank and the combustion chamber, Giant will replace the water heater free of charge.
Independent distributors in Maryland, New York and Pennsylvania from April 2014 through October 2014 for between $340 and $830.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
