Apple Beats Pill XL portable wireless speaker front
Apple Beats Pill XL portable wireless speaker rear
Apple Beats Pill XL portable wireless speaker colors
Apple Inc. online at www.apple.com or www.beatsbydre.com or www.apple.com/support/beats-pillxl-recall or contact Apple Support toll-free at (800) 275-2273 anytime for more information.
Recall Details
This recall involves all Beats Pill XL portable, wireless speakers. The recalled products are plastic, capsule-shaped speakers about 4 inches tall by 13 inches wide by 4 inches deep with a plastic mesh grille on the front and a built-in carrying handle to the rear. The small "b" Beats logo is on the grille and "beatspillXL" is on the handle. The speakers come in five colors black, white, pink, metallic sky and titanium.
Consumers should immediately stop using the recalled product and contact Apple for a $325 Apple Store credit or electronic payment. Apple will provide a postage paid box for consumers to send their Pill XL speaker to Apple.
Apple has received eight reports of incidents of the speakers overheating, including one with a burn to a consumer's finger and one with damage to a consumer's desk.
Apple Retail Stores and major retail stores nationwide and online at Apple.com and Beatsbydre.com from January 2014 through June 2015 for about $300.
Beats Electronics LLC, of Culver City, Calif. and Apple Inc., of Cupertino, Calif.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
