Polaris toll-free at (888) 704-5290 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.polarisindustries.com and select the Services and Support tab, then click on Help Center, then Common Rider Questions, then Service bulletins/recalls to check your vehicle identification number (VIN).
Recall Details
This recall involves 2013 Polaris Ranger® 500 EFI and Ranger Crew® 500 EFI recreational off-highway vehicles. Model names are on the right and left side of the hood. "Polaris" is stamped on the front of the vehicles above the front grill and "Polaris Ranger 4x4" is printed on the side of the rear bed box.
The Ranger has a bench seat and a rear cargo box. Ranger model colors are black, camouflage, green, and red. Model numbers for the Ranger are R13RH50AG, R13RH50AH, R13RH50AM and R13RH50AR.
The Ranger Crew has a front and a rear bench seat and a rear cargo box. Model numbers for the Ranger Crew are R13WH50AG, R13WH50AH, R13WH50AR and R13WH50AX. Ranger Crew model colors are camouflage, green, red and tan.
Recalled vehicles have a VIN between 4XA******DE210149 and 4XA******DE791730 stamped on the front lower frame rail of the vehicle on the driver's side. Not all VINs in the range are included in this recall.
Consumers should immediately stop using the recalled Polaris Ranger vehicles and contact a Polaris dealer to schedule a free inspection and repair. Consumers will also be given inspection instructions if they wish to perform their own inspection. Polaris is contacting its customers directly.
Polaris has received one report of a vehicle's throttle failing to return to idle after accelerating, causing the operator to lose control of the vehicle and be thrown from it, resulting in a scraped shin.
Polaris dealers nationwide from June 2012 through February 2014 from between $9,300 and $11,000.
Polaris Industries Inc., of Medina, Minn.
Polaris Industries Inc., of Medina, Minn.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
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Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800