Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information.
Recall Details
The PowerShot SX50 HS is a black compact digital camera. The words "PowerShot SX50 HS" are printed on the top of the camera. The affected cameras have serial numbers beginning with "69", "70" or "71" and have "1" as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing.
Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.
Canon has received one report of itching and two reports of eye redness and pain.
Camera and mass merchandise retailers nationwide including OfficeMax, Sam's Club, Staples, Target and Walmart and on various websites including Amazon.com, Best Buy.com and BHPhotoVideo.com from October 2013 through January 2014 for about $430.
Miyazaki Daishin Canon Inc., of Miyazaki, Japan, and Nagasaki Canon Inc., of Nagasaki, Japan
Miyazaki Daishin Canon Inc., of Miyazaki, Japan, and Nagasaki Canon Inc., of Nagasaki, Japan
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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