Black Diamond Equipment at (800) 775-5552 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.blackdiamondequipment.com and select Customer Service at the top of the page then click on Product Recalls in the drop-down menu for more information.
This recall includes Black Diamond Whippet and Whippet Carbon ski poles manufactured May 2013 through January 2014.
The Whippet is gray with two telescoping shafts and the Carbon Whippet is black with three telescoping shafts.
The upper shaft of both models is made of aluminum and has a black and orange rubber handgrip with a built-in, stainless steel, serrated pick and a black nylon wrist strap with a an orange Black Diamond logo. "Black Diamond" and the Black Diamond logo are on the upper shaft of both models.
The Whippet has an aluminum lower shaft with an orange and silver locking mechanism. "Whippet" and the logo are on the lower shaft. The middle and lower shafts of the Carbon Whippet are made of carbon fiber and have orange and silver locking mechanisms. "Carbon Whippet" and the logo are on the lower shaft.
Both models have a 4-inch plastic powder basket on the lower shaft near the tip and graduation marks on the shafts to show the various lengths of the pole in centimeters. The Whippet can be extended from 99 centimeters (39 inches) to 142 centimeters (56 inches) long. The Carbon Whippet can be extended from 67.9 centimeters (26.75 inches) to 142 centimeters (56 inches) long.
Recalled poles have picks with polished surfaces, a notch in the top of the pick and a date code between 13121 and 14015 etched on the pole. The date code can be found by removing the locking mechanism on the middle shaft of the Carbon Whippet and the lower shaft of the Whippet.
Consumers should immediately stop using the recalled ski poles and contact Black Diamond to receive a free replacement for the upper shaft.
Major outdoor retailers globally from January 2014 to November 2014 for between about $100 for the Whippet and about $140 for the Carbon Whippet. The poles are sold individually.
Black Diamond Inc., of Salt Lake City
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800