VIZIO toll-free at (855) 472-7450 from 7 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 6 p.m. CT Saturday and Sunday. Consumers can also visit the firm's website www.vizio.com and click on "Safety Notice" for more information.
Recall Details
This recall involves Vizio E-series 39- and 42-inch Full-Array LED flat panel televisions. The flat panel televisions are black with "VIZIO" printed in the lower right corner of the television front and the VIZIO logo in the center of the back. The following model and serial numbers are included in the recall:
Size |
Model |
Serial Number |
39 Inch |
Model No. E390-B0 |
LAE 8PSBP 4600517 to LAE 8PSBP 4701297 LAE APSBP 400001 to LAE APSBP 4501376 LAQ 8PSBP 5000001 to LAQ 8PSBQ 0804968 LAQ APSBP 4400181 to LAQ APSBQ 2201656 LAT 8PSBP 4801682 to LAT 8PSBP 5008235 LAT APSBP 4800026 to LAT APSBQ 1701656 LAU 8PSBP 4600301 to LAU 8PSBP 5100030 LAU APSBP 4400001 to LAU APSBQ 1100020
|
Smart TV Model No. E390i-B0 |
LAE 8PSAP 4600217 to LAE 8PSAP 4800364 LAE APSAP 4300237 to LAE APSAP 4401296 LAQ 8PSAQ 1500001 to LAQ 8PSAQ 1505973 LAQ APSAP 4401657 to LAQ APSAQ 2401656 LAT APSAQ 0300001 to LAT APSAQ 1701656 LAU 8PSAP 4600001 to LAU 8PSAP 4600216 LAU APSAP 4300001 to LAU APSAP 4300216
|
|
42 Inch |
Smart TV Model No. E420i-B0 |
LAQ APTAP 5200001 to LAQ APTAQ 2107039 LAU APTAP 5000001 to LAU APTAQ 2408327
|
Model and serial numbers are printed on a label on the back of the television.
Consumers using the stand assembly should immediately detach the stand, place the television in a safe location and contact VIZIO for a replacement stand assembly. Consumers with wall-mounted televisions should request the replacement stand assembly in case the stand is needed for future use.
VIZIO has received 51 reports of the recalled televisions tipping over. No injuries have been reported.
Best Buy, Meijer, Target, Walmart and other retail stores nationwide , online at Amazon.com, Costco.com, Meijer.com, Sams.com and other internet retailers from December 2013 through June 2014 for between $370 and $450.
AmTRAN Technology Company Ltd., of Taipei City, Taiwan
AmTRAN Technology Company Ltd., of Taipei City, Taiwan
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or a product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800