Southern Telecom toll-free at (866) 450-4493 from 8 a.m. to 10 p.m. ET Monday through Friday or online at www.southerntelecom.com and go to Product Support and click on "PMID709 A/C Adaptor Exchange Program" for more information.
The recalled adaptor, also commonly referred to as a charger, was included with the Polaroid PMID709 seven inch Internet tablet (also known as the PMID709KB). The adaptor has two prongs for plugging into an outlet on one end and a wire leading to a single plug for the tablet. A label on the bottom of the casing near the plug prongs has "Polaroid Power Adaptor" printed on it with the model number SX-30017-D.
Customers should immediately stop using the adaptor and contact Southern Telecom for a replacement adaptor at no cost. Customers will receive an envelope for returning the recalled product with their replacement adaptor.
The firm has received approximately ten reports of the adaptor overheating. No injuries or property damage have been reported.
Big Lots in July 2013 for $90 for the tablet and adaptor.
Southern Telecom, Inc., of Brooklyn, NY.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
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