Contact the recalling companies listed below directly for the remedy. Best Buy can be reached at (800) 566-7498 from 8 a.m. to 9 p.m. CT Monday through Friday and weekends from 10 a.m. to 6:30 p.m. CT or online at www.bestbuy.com and click on "Product Recalls" under "Product Support" at the bottom of the page for more information.
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission (CPSC) and Best Buy are warning consumers that 10 different recalled products continued to be sold or were resold by Best Buy, Magnolia stores and liquidators Best Buy Private Auction, CowBoom and TechLiquidators nationwide, and online at www.bestbuy.com, after they were recalled in 2012 and 2013. This involves about 200 units of the recalled products and an undetermined number of recalled Canon cameras. The recalling firms listed below fully complied with the negotiated terms of their original recall.
Consumers should stop using the recalled products immediately and contact the recalling firms listed to receive the remedies listed in the recall, which is either a refund, replacement or repair. It is illegal to resell or attempt to resell a recalled consumer product.
Canon EOS Rebel T4i Digital Cameras
Recall Date: August 14, 2012
Original Sale Dates: June 2012 through July 2012
Press Release #: 12-246
Hazard: A chemical used in the camera's rubber grips can result in a reaction that changes the grips from black to white and poses a risk of skin irritation to the consumer.
Remedy: Free replacement grips
Contact: Canon toll-free at (855) 902-3277 between 8 a.m. to midnight ET Monday through Friday, 10 a.m. to 8 p.m. ET Saturday, or visit the firm's website at www.usa.canon.com and click on "Recalled to Repair" for more information.
Recall Date: December 12, 2013
Original Sale Dates: August 2011 through November 2013
Press Release #: 14-054
Hazard: An electronic component can fail, catch fire and ignite nearby items, posing fire and burn hazards.
Remedy: Gift card for a replacement item
Contact: Best Buy at (800) 566-7498 or www.BestBuy.com and click on Product Recalls at the bottom of the page for more information.
Definitive Technology SuperCube 2000 Subwoofers
Recall Date: March 28, 2013
Original Sale Dates: November 2012 through January 2013
Press Release #: 13-158
Hazard: An internal failure with the subwoofer's level input jack (RCA jack) results in a shock hazard to consumers.
Remedy: Free replacement
Contact: Definitive Technology at (800) 228-7148 from 9:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.definitivetechnology.com and click on "view the recall notice on select SuperCube 2000 models" for more information.
Recall Date: August 9, 2012
Original Sale Dates: March 2006 through August 2009
Press Release #: 12-244
Remedy: Free repair
Contact: GE toll-free at (866) 918-8760 from 8 a.m. to 5 p.m. ET Monday through Friday or visit the firm's website at www.geappliances.com/recall.
Recall Date: September 12, 2013
Original Sale Dates: January 2005 through August 2013
Press Release #: 13-283
Hazard: The dehumidifiers can overheat, smoke and catch fire, posing fire and burn hazards to consumers.
Contact: Gree toll-free at (866) 853-2802 from 8 a.m. to 6 p.m. ET Monday through Friday or online at www.greeusa.com and click on Recall for more information.
iSi North America Twist'n Sparkle Beverage Carbonation Systems
Recall Date: July 5, 2012
Original Sale Dates: June 2010 through March 2012
Press Release #: 12-217
Hazard: The plastic bottles can explode under pressure, expelling plastic parts, resulting in an injury hazard to anyone nearby.
Remedy: Refund or store credit
Contact: iSi at (800) 645-3595 anytime or visit the firm's website at www.twistnsparkle.com for more information.
LG Electronics Electric Ranges
Recall Date: November 8, 2012
Original Sale Dates: January 2006 through June 2010
Press Release #: 13-031
Hazard: Burners on the electric ranges can fail to turn off after being switched off and the temperature setting can increase unexpectedly during use, posing burn and fire hazards to consumers.
Remedy: Free Repair
Contact: LG toll-free at (855) 400-4638 from 8 a.m. to 7 p.m. CT Monday through Friday, and from 8 a.m. to 2 p.m. Saturday, or www.LG.com/us and click on Public Notices in the Customer Services section for more information.
LG Electronics Gas Dryers
Recall Date: August 21, 2012
Original Sale Dates: November 2009 through August 2010
Press Release #: 12-251
Hazard: The gas valve in the recalled dryers can fail to shut off properly, continuing to heat the dryer and its contents after the drying cycle is complete. High temperatures inside and on the exterior surface of the dryers can scorch the drum, as well as burn or damage the dryer contents, posing a risk of burn, fire and smoke inhalation.
Remedy: Free repair
Contact: LG toll free at (866) 223-5355 from 8 a.m. to 7 p.m. CT Monday through Friday, and from 8 a.m. to 2 p.m. CT on Saturday, or visit the firm's website at www.lg.com/us and click on Public Notices.
Samsonite Dual-Wattage Travel Converters
Recall Date: February 12, 2013
Original Sale Dates: January 2011 through December 2012
Press Release #: 13-119
Hazard: The converter can overheat if a load in excess of 50 watts is applied to the converter while in the 50-watt setting. This poses a fire and burn hazard to consumers.
Remedy: Full Refund
Contact: Samsonite at (800) 382-7259 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at email@example.com or online at www.samsonite.com/recall.
Sauder Woodworking Company Gruga Office Chairs
Recall Date: November 7, 2012
Original Sale Dates: August 2009 through September 2012
Press Release #: 13-030
Hazard: The seat plate can break, posing a fall hazard to consumers.
Remedy: Free replacement seat plate
Contact: Sauder Woodworking Company toll-free at (888) 800-4590 from 8 a.m. to 5 p.m. ET Monday through Friday, or www.Sauder.com and click on Safety Notices for more information.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800