Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.
Recall Details Report an Incident Involving this Product
The battery clips in the emergency call pendant transmitters can corrode causing the transmitters to operate intermittently or not at all, without generating a warning.
The recalled Linear PERS transmitters are components of Linear PERS products and allow users to push a button on the transmitter to summon assistance. Transmitter models DXS-LRC, DXS-LRC-LA, DXS-LRP and DXS-LRW manufactured from June 2013 to July 2013 with date codes 1306 and 1307 representing the year and month, and 1329 (representing the 29th week of 2013) are included in the recall. The model and date codes appear on the back of the transmitter. The DXS-LRC transmitters are gray plastic pendants with a black circle in the center and can be worn as a pendant around the neck or on a wristband. The DXS-LRP transmitter is a white pendant with a green swirl design on the front. The DXS-LRW transmitter has a solid black wristband with a black plastic face and black button in the center.
Linear received one report of a transmitter that failed to operate. No injuries have been reported.
Consumers should immediately contact Linear to receive a free replacement transmitter.
Independent PERS distributors and dealers nationwide from June 2013 through August 2013 for about $45.
Linear LLC, of Carlsbad, Calif.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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