Crate and Barrel at (800) 451-8217 from 7 a.m. to 9 p.m. CT every day or online at www.crateandbarrel.com and click on Safety Recall at the bottom of the page for more information.
Recall Details Report an Incident Involving this Product
The lighting fixture's wires can be connected incorrectly because the wires' polarity labels can fall off or be mislabeled.
This recall includes Crate and Barrel Finley Collection pendant lamps with a white or wheat (off-white) linen large, small drum or rectangular lamp shades. They have a 9-inch long silver electrical wire with tandem metal support cables and chrome-plated steel ceiling plate. The large lamp with SKU number 684-069 or 684-077 measures12-inches high and 28-inches in diameter, the small lamp with SKU number 676-384 or 440-755 measures 12-inches high and 20-inches in diameter; and the rectangular lamp with SKU number 322-067 or 322-423 measures 14-inches high, 12.25 inches wide and 30-inches long. The lamps are illuminated by two 60-watt bulbs. The SKU number can be found on a white label inside the ceiling plate.
Crate and Barrel has received four reports of lamps shorting out, including minor property damage and a minor burn.
Consumers should immediately stop using the recalled lamp and contact Crate and Barrel for a replacement lamp of equal value or a full refund, including shipping and $100 reimbursement for charges incurred in removing and replacing recalled lamps by using a licensed electrician.
Crate and Barrel stores nationwide, Crate and Barrel's catalog and Crateandbarrel.com from January 2009 through July 2013 for between $149 and $249.
Euromarket Designs, Inc. dba Crate and Barrel, of Northbrook, Ill.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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