Cooper Crouse-Hinds toll-free at (866) 764-5454 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.crousehinds.com and click on Safety Recall under Quick Links on the right of the page for more information
Recall Details
This recall involves five models of Cooper Crouse-Hinds non-metallic, polycarbonate ceiling boxes with manufacturer or part numbers TP16002, TP16022, TP16023, TP16122 and TP16307. The black, round ceiling boxes are 1.5 to 2.25-inches deep and measure between 3.5 and 4-inches in diameter. These devices are used in the installation of ceiling lighting. "CROUSE-HINDS" and "14.8 CU. IN" or "20.8 CU. IN." appear inside the box. The part number is on the product's packaging.
Consumers should immediately contact Cooper Crouse-Hinds to determine if their product is recalled and whether they will receive a full refund, a free replacement, or a free repair of the ceiling box. If unable to determine via phone, Cooper Crouse-Hinds will send a representative to conduct an on-site identification of the recalled product.
Cooper Crouse-Hinds is aware of one ceiling box cracking. No injuries have been reported.
Electrical supply stores and sales to commercial contractors, professional installers and other end users by authorized distributors nationwide from December 2012 to April 2013 for between $1.50 and $4.
Cooper Crouse-Hinds, LLC, of Syracuse, N.Y.
Cooper Crouse-Hinds, LLC, of Syracuse, N.Y.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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