Recall date: March 25, 2014
Recall number: 14-138

Recall Summary

Name of product:
SolarSave® roof panels
Hazard:
Fire
Remedy:
Replace
Consumer Contact:

Visit www.Centex.com, send an email to NorCalSolar@Centex.com or send a fax to (800) 917-2201.  

Recall Details Report an Incident Involving this Product

Units:
About 240 homes
Description:

This recall involves Open Energy 34 watt (OE-34) Solar Panel energy systems sold under the brand name Open Energy SolarSave Roofing Tiles. SolarSave panels replace conventional roof tiles and provide solar power to the building. This recall involves all brown, terracotta and gray OE-34 SolarSave roof tiles installed on new homes sold by Centex Homes ("Centex"). This recall does not include any other solar panels, except for the OE-34 model, installed on homes sold by Centex.  

Incidents/Injuries:

Two incidents in which roof fires originated in or near the recalled roof panels have been reported. These incidents involve homes sold by Centex. No injuries have been reported.

 
Remedy:

Centex has contacted directly customers impacted by the recall and performed free installations of new solar panels. Owners of homes with qualifying solar energy systems who have not been contacted by the company should turn off their solar energy systems immediately and contact Centex to schedule the installation of free replacement panels.   

Installed By:

Subcontractors hired by Centex Homes, a Nevada general partnership. 

Importer:

Burlingame Industries, Inc., dba Eagle Roofing Products, located in Rialto, Calif.

Distributor:

Burlingame Industries, Inc., dba Eagle Roofing Products, located in Rialto, Calif.