Avon Products toll-free at (877) 217-5076 (English) or (877) 217-5077 (Español) from 8 a.m. to 11 p.m. ET Monday through Friday or online at www.avon.com and click on Product Recall at the bottom of the page.
This recall involves an Avon Ergonomic Eyelash Curler which is silver with black ergonomic finger grips. The word Avon is engraved in the silver upper lash curling bar. The recalled curler has the Avon model number F3093441 which can be found on the product's box.
Consumers should immediately stop using the recalled Ergonomic Eyelash Curler and return it to Avon in exchange for either a refund or a Mega Effects Mascara.
Avon has received 24 reports of the Ergonomic Eyelash Curler breaking, including six reports of the spring breaking. These 24 incidents include 13 reports of injury, including three for which the consumer received medical attention.
Independent Avon sales representatives or online at www.avon.com from January 2007 through April 2014 for about $5.
Avon Products, Inc., Freeport, NY
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800