AmTRAN Video toll-free at (855) 328-6650 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.jvc-tv.com and click on the Safety Notice tab at the bottom of the page for more information.
This recall involves JVC 42-inch, Emerald Series Full HD 1080P LED flat panel televisions, model EM42FTR and serial number beginning with "T". The flat panel televisions are black with "JVC" printed in the lower center of the television front. Model and serial numbers are located on the bottom left on the back of the television.
Consumers using the stand assembly (neck and base) should immediately detach it, place the television in a safe location and contact AmTRAN Video for a replacement stand neck. Consumers with wall-mounted televisions should request the replacement neck in case the stand assembly is needed for future use.
JVC has received 16 reports of cracked television stand necks. No injuries have been reported.
BJ's Wholesale, Costco Wholesale, Sam's Club, Walmart, and other retail stores nationwide, online at Walmart.com, Costco.com, and other internet retailers from February 2014 through August 2014 for between $370 and $470.
AmTRAN Video Corporation, of Irvine, Calif.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800