Toro; toll-free at (855) 493-0090, from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.toro.com and click on Product Recall Information on the bottom right-hand side of the page for more information.
This recall involves 2012 Toro Z Master Commercial 2000 Series ZRT riding mowers. The mowers are red and black. "Toro" and "2000 Series" are printed on the side and "Z Master Commercial" on the front of the mowers. The model and serial numbers are on a metal plate located at the front of the mower, below the seat, on the left-hand side. The following models and corresponding serial numbers are included in this recall: model number 74141 with serial numbers ranging from 312000101 to 312000784; model number 74143 with serial numbers ranging from 312000101 to 312000887; and model number 74145 with serial numbers ranging from 312000101 to 312001178.
Consumers should stop using the recalled mowers immediately and contact a Toro dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Toro has contacted registered owners of the recalled mowers.
Toro has received five reports of incidents. No injuries have been reported.
Toro dealers nationwide from January 2012 through August 2012 for between $7,700 and $8,700.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800