Siemens at (800) 516-9964 from 7 a.m. to 5:30 p.m. CT Monday through Friday, or online at http://w3.usa.siemens.com/buildingtechnologies go to Product Safety Recall.
Recall Details Report an Incident Involving this Product
Wall-mounted Q-Series sensors can overheat.
This recall involves wall-mounted Q-series sensors that control heat, air conditioning and humidity inside commercial buildings, hospitals and schools. The sensors come in three designs: a blank cover, a cover with a digital display screen or a cover with a digital display screen and door. The sensors are either white or beige and have a Siemens, Talon, Staefa Control System, Staefa Control System/Talon logo or no logo. The recalled model numbers begin with QAA and QFA, and one with SB1. They are:
QAA 2060, QAA 2063, QAA 2072, QAA 2073
QFA 2000, QFA 2001, QFA 2060, QFA 2071, QFA2072, QFA 3000, QFA 3001, QFA 3060, QFA 3071, and SB1-0834.
The model number is located on the sensor's circuit board inside the unit.
Four incidents of overheating and fires have been reported to Siemens. Two of the fires were in schools and two in hospitals. Minor damage was reported. No injuries have been reported.
Consumers should look to see if their sensors are currently operating on an AC power source and, if they are, consumers should immediately have the recalled sensors converted to a DC power source. Consumers should contact Siemens to schedule the installation of a free replacement sensor. Siemens is directly contacting owners of the recalled sensors.
Siemens sales offices, partners, resellers and installers from June 2007 through August 2012 for between $200 and $400.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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