LEM Products Distribution toll free at (877) 536-7763 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.lemproducts.com and click Warranty and Recall at the bottom of the page for more information.
This recall involves 5-tray food dehydrators. The dehydrators are gray and are made of plastic and metal. The model number 1009 is on a label located on the back panel with the company's contact details. The "LEM" logo is embossed on the top of the unit, which has a panel with the digital timer, the on/off switch and a temperature control knob. The UPC code is printed on the bottom of the packaging and reads 734494010091.
Consumers should immediately stop using the dehydrator and contact LEM Products Distribution for instructions on free shipping and repair of the recalled product. LEM is offering a one year warranty extension and a $10 discount coupon, which can be used towards a LEM catalog or online purchase, to all consumers who return their recalled units for repair.
LEM Products Distribution has received two reports of fan failure both resulting in fire in the units. In one incident the consumer was close by and prevented a fire by carrying the unit outside. There were no injuries reported.
Bass Pro Shops, Gander Mountain, Sportsman's Warehouse and other mass merchandisers and retailers nationwide and online at Amazon.com and www.lemproducts.com from August 2010 through February 2013 for about $160.
LEM Products Distribution, LLC of West Chester, Ohio
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800