Recall date: July 25, 2013
Recall number: 13-250

Recall Summary

Name of product:
Johnny G. Krankcycle® by Matrix
Hazard:
The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
Remedy:
Repair
Consumer Contact:

Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.

Recall Details Report an Incident Involving this Product

Units:
About 2,200
Description:

This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.

Incidents/Injuries:

Two injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery.

 
Remedy:

Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.

Sold Through:

Johnson Health Tech to consumers, health clubs, military facilities, physical therapists, public parks facilities nationwide and they were also sold on various websites, including www.bike-on.com, from January 2008 through January 2012 for between $2,200 and $2,700.  

Importer:

Johnson Health Tech North America, of Cottage Grove, Wis.

Manufactured In:
Taiwan