Note: Remedy revised Aug. 6, 2013

Recall date: January 17, 2013
Recall number: 13-098

Recall Summary

Name of product:
Royal Prestige 9-Ply Thermal Wall Cookware
Hazard:
The cookware can collapse, crimp or severely deform when exposed to heat, posing a burn and fire hazard to the consumer and nearby property.
Remedy:
Replace
Consumer Contact:

Hy Cite Enterprises at (800) 609-9577 from 8 a.m. to 9 p.m. CT Monday through Thursday, 8 a.m. to 5 p.m. CT on Fridays, and 8 a.m. to 12:00 p.m. CT on Saturdays or at www.royalprestige.com or www.hycite.com and go to the Recall Information link.

Recall Details Report an Incident Involving this Product

Units:
About 1.7 million
Description:

This recall involves stainless steel 9-ply "Thermal Wall" pans sold under the "Royal Prestige" brand name. The products were sold individually and in sets. The following cookware is included in this recall:

  • 1.5 qt. saucepan
  • 2 qt. saucepan
  • 3 qt. Dutch oven
  • 4 qt. Dutch oven
  • 6 qt. Dutch oven
  • 8 qt. Dutch oven
  • 8" skillet
  • 10.5" skillet
  • 10" paella pan
  • 14" paella pan

 

Recalled pots and pans have a seal including "Thermal Wall" and "9-Ply" imprinted on the bottom of the pot or pan.

Incidents/Injuries:

The company is aware of 1,136 reports of cookware collapsing, crimping or deforming, including one report of consumers getting spattered with hot oil when the pan collapsed inward while cooking.

 
Remedy:

Consumers should stop using the cookware immediately and contact Hy Cite for instructions for the return of recalled pans and for receiving a free replacement pan with a supplemental credit voucher for additional products. 

Sold At:

Independent distributors of Hy Cite Enterprises sold this product through door-to-door sales for between $250 to $800 for individual products and from $800 and $3,500 for sets.

Manufactured In:
Italy