Note: Remedy revised Aug. 6, 2013
The cookware can collapse, crimp or severely deform when exposed to heat, posing a burn and fire hazard to the consumer and nearby property.
Consumers should stop using the cookware immediately and contact Hy Cite for instructions for the return of recalled pans with free shipping and for receiving a free replacement pan.
This recall involves stainless steel 9-ply "Thermal Wall" pans sold under the "Royal Prestige" brand name. The products were sold individually and in sets. The following cookware is included in this recall:
- 1.5 qt. saucepan
- 2 qt. saucepan
- 3 qt. Dutch oven
- 4 qt. Dutch oven
- 6 qt. Dutch oven
- 8 qt. Dutch oven
- 8" skillet
- 10.5" skillet
- 10" paella pan
- 14" paella pan
Recalled pots and pans have a seal including "Thermal Wall" and "9-Ply" imprinted on the bottom of the pot or pan.
Consumers should stop using the cookware immediately and contact Hy Cite for instructions for the return of recalled pans and for receiving a free replacement pan.
The company is aware of 1,136 reports of cookware collapsing, crimping or deforming, including one report of consumers getting spattered with hot oil when the pan collapsed inward while cooking.
Independent distributors of Hy Cite Enterprises sold this product through door-to-door sales for between $250 to $800 for individual products and from $800 and $3,500 for sets.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800