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Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard

  • Picture of Recalled Window Covering
  • Picture of Recalled Window Covering
  • Picture of Recalled Window Covering
  • icture of Recalled Window Covering
  • Picture of Recalled Window Covering
Name of Product:
Standard cordlock top-down/bottom-up Duette and Applause honeycomb shades; standard cordlock top-down/bottom-up Hunter Douglas pleated shades; Hunter Douglas Brilliance Privacy View pleated shades and standard cordlock Duette and Applause Duolite shade
Hazard:
Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangled in a cord loop and strangle.
Remedy:
Repair
Recall Date:
November 21, 2012
Units:
About 4,400 shades
Consumer Contact

For additional information, contact Hunter Douglas at (800) 997-2389 from 9 a.m. to 8 p.m. ET Monday through Friday or visit the firm's website at http://www.hunterdouglas.com/connector

Recall Details

Description:

This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.

Remedy:

CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.

Incidents/Injuries:

None

Sold At
Hunter Douglas dealers nationwide from January 2011 through August 2012. Custom shade prices vary widely based on size, style and dealer. Retail prices for these recalled shades range from $240 up.
Manufactured In:
United States
Recall number:
13-707
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov