For more information, contact Haier America toll-free at (877) 813-8516 between 7 a.m. and 10 p.m. ET Monday through Friday, between 8 a.m. and 9 p.m. ET Saturday and between 8 a.m. and 8 p.m. ET Sundays. Consumers can visit the firm's website at www.haieramerica.com and click on Product Recalls.
Recall Details Report an Incident Involving this Product
The support neck on the TV stand can break. If this happens the TV can fall. More than 180 cracks, breaks reported.
This recall involves Haier 42-inch LED TVs with model number LE42B1380. "Haier" is printed on the front of the TV and the model number is printed on a label on the back of the unit.
Haier America and CPSC have received 184 reports of the TV stand's neck cracking or breaking. No injuries have been reported.
Consumers should immediately stop using and detach the TV from the stand and keep both the TV and the base in a safe location. Consumers should contact Haier America to request a free replacement stand neck to be used with the original base. Consumers with a wall-mounted TV may continue to use it but should request a free replacement stand neck in case the TV is used with the stand in the future.
Fry's Electronics and other retail stores nationwide and online at Amazon.com and other online retailers from September 2011 through March 2012 for about $450.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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