Recall Details Report an Incident Involving this Product
The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall:
|Brand||Model Name||Type||Serial Numbers|
|Hustler||1500 Riding Greens||Riding||10062845 through 11081604|
|FasTrak||Zero Turn riding||10121082 through 11120946|
|FasTrak Super Duty||Zero Turn riding||10091717 through 12054999|
|Sport||Zero Turn riding||10120377 through 12054999|
|Super Z||Zero Turn riding||10109017 through 12054999|
|TrimStar||Walk-behind||11033546 through 12054999|
|X-ONE||Zero Turn riding||10090765 through 12022041|
|BigDog||A Series||Zero Turn riding||11100596 through 12054999|
|C Series||Zero Turn riding||11031908 through 12054999|
|R Diablo||Zero Turn riding||12020696 through 12054999|
|R PowerBar||Zero Turn riding||12020892 through 12054999|
|R Series||Zero Turn riding||11021137 through 12054999|
|T Series||Walk-behind||11050815 through 12054999|
|X Series||Zero Turn riding||11039001 through 12054999|
|X Diablo||Zero Turn riding||11090151 through 12054999|
The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.
Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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