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Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard

  • Picture of recalled Hustler 1500 Riding Greens lawnmower
  • Picture of recalled Hustler FasTrak lawnmower
  • Picture of recalled Hustler FasTrak SuperDuty lawnmower
  • Picture of badges on recalled P1 and T1 TRX suspension trainer devices shwing either raised dots or double lines
  • Picture of recalled Hustler Super Z lawnmower
  • Picture of recalled Hustler TrimStar lawnmower
  • Picture of recalled Hustler X-ONE lawnmower
  • Picture of recalled BigDog A Series lawnmower
  • Picture of recalled BigDog C Series lawnmower
  • Picture of recalled BigDog R Diablo lawnmower
  • Picture of recalled BigDog R PowerBar lawnmower
  • Picture of recalled BigDog R Series lawnmower
  • Picture of recalled BigDog T Series lawnmower
  • Picture of recalled BigDog X Series lawnmower
  • Picture of recalled BigDog X Diablo lawnmower
Name of Product:
Hustler and BigDog Lawn Mowers
Hazard:

The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.

Remedy:
Repair
Recall Date:
November 01, 2012
Units:
About 18,000
Consumer Contact

Excel Industries; (800) 748-8223, 8 a.m. to 5 p.m. CT Monday to Friday, or websites www.hustlerturf.com and www.bigdogmowers.com and click on Product Recall Information for more information.

Recall Details

Description:

The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall:

 

Brand Model Name Type Serial Numbers
Hustler 1500 Riding Greens Riding 10062845 through 11081604
FasTrak Zero Turn riding 10121082 through 11120946
FasTrak Super Duty Zero Turn riding 10091717 through 12054999
Sport Zero Turn riding 10120377 through 12054999
Super Z Zero Turn riding 10109017 through 12054999
TrimStar Walk-behind 11033546 through 12054999
X-ONE Zero Turn riding 10090765 through 12022041
BigDog A Series Zero Turn riding 11100596 through 12054999
C Series Zero Turn riding 11031908 through 12054999
R Diablo Zero Turn riding 12020696 through 12054999
R PowerBar Zero Turn riding 12020892 through 12054999
R Series Zero Turn riding 11021137 through 12054999
T Series Walk-behind 11050815 through 12054999
X Series Zero Turn riding 11039001 through 12054999
X Diablo Zero Turn riding 11090151 through 12054999
Remedy:

Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.

Incidents/Injuries:

The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.

Sold At
Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.
Manufactured In:
United States
Recall number:
13-704
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov