Note: Phone number has changed.
Columbia Sportswear Company toll-free at (800) 622-6953 dial 3 from 8 a.m. to 5 p.m. PT. Monday through Friday, or online at www.Columbia.com, click on Recall Information at the bottom of the page, then select 2012 Heated Jacket Recall.
This recall involves seven models of men's and women's 2012 Columbia Omni-Heat electric heated jackets. They are polyester and have the Columbia name printed on the front upper left side. The jackets have two battery packs located in inner pouches. Jackets with the following names and style numbers are being recalled:
Circuit Breaker II Jacket SM7051
Electro AMP Jacket SM7061
Electro Interchange Jacket SM7886
Electric Big Game Interchange Jacket HM7198
Circuit Breaker II Jacket SL7022
Electro AMP Jacket SL7021
Electro Interchange Jacket SL7885
The style number can be found on both the large white care label and the small white security tag sewn into the left inside seam of the jacket.
Consumers should immediately stop using the heated jackets and check the style number to determine if they are part of the recall. Those with recalled jackets should disconnect both batteries from the electrical connections inside the battery pouches and contact Columbia Sportswear for a full refund with proof of purchase. Without proof of purchase, the following refund prices will apply:
Men's and Women's Circuit Breaker II Jacket $275
Men's and Women's Electro AMP Jacket $250
Men's and Women's Electro Interchange Jacket $300
Men's Electric Big Game Interchange $300
No incidents of jacket wrist cuffs overheating were reported in the U.S. The firm received reports of one incident in Europe and one in Canada. No injuries were reported.
Bass Pro Outdoor World, Dick's Sporting Goods and other major retailers and sporting or outdoor stores nationwide; and online at Amazon.com and Columbia.com from May 2012 to January 2013 for between $250 and $1,200.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800