Canon Customer Support Center; toll-free at (855) 902-3277, from 8 a.m. to midnight ET Monday through Friday and 10 a.m. to 8 p.m. ET Saturday (except holidays), or online at www.usa.canon.com, and click on "Recalled for Repair."
Recall Details Report an Incident Involving this Product
A chemical used in the rubber on the top cover of the WFT-E7A transmitter poses a risk of skin irritation.
This recall involves Canon WFT-E7A wireless file transmitters, which allow photographers to transfer image data securely without the use of cables and wires. The transmitters are black, 5.3 inches wide, 1.2 inches tall and 2.4 inches deep and weigh 5.8 ounces. The Canon logo, the words "Wireless File Transmitter" and a rubberized cover are on the top of the transmitter. A digital access port and an Ethernet access port are on one side of the unit and a battery compartment is on the opposite side. An LCD panel and a power switch are on the back of the transmitter and a tripod screw hole is in the center of the unit. The first two digits of the serial number of recalled units are "03" through "06" and the fifth digit is "1." Serial numbers are on a gray metallic plate on the bottom of the unit.
No reported cases.
Consumers should immediately stop using the transmitter and contact Canon U.S.A. for a free repair.
B&H Photo, Best Buy and camera and mass merchandise stores nationwide and Amazon.com and other online retailers from May 2012 through October 2012 for about $850.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800