For additional information and to schedule a free inspection and repair of the solar energy systems, contact Suntech toll-free at (866) 966-6555, ext 3 between 5 a.m. and 4 p.m. PT Monday through Friday or visit the firm's website at http://www.suntech-power.com/product-safety
SolarBlend roof tiles replace conventional roof tiles to provide solar energy to the building. This recall involves all SolarBlend roof tiles with model numbers STP050D-5/ZCB (brown), STP050D-5/ZCF (terra cotta), and STP050D-5/ZCG (gray).
Suntech has been notifying consumers directly. Consumers who have not been contacted by Suntech should turn off their solar energy systems immediately. Consumers should contact Suntech to schedule a free inspection and repair of the solar energy system. Suntech will repair the solar energy system at no cost to the consumer.
Suntech has received one report of one fire involving six SolarBlend roof tiles. Only the tiles were damaged and no one was injured.
Roofing retailers and installers in Arizona, California, Colorado, Florida, Kansas and Nevada from October 2009 through March 2011. Depending on the solar energy system size, installation cost can range from $15,000 to $100,000.
Suntech America Inc., of San Francisco, Calif.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800