For additional information, contact Nikon at (800) 645-6687 between 8 a.m. through 12 midnight ET Monday through Friday, or visit the firm's website at www.nikonusa.com
Recall Details Report an Incident Involving this Product
The camera battery packs can short circuit, causing them to overheat and melt.
This recall involves Nikon EN-EL 15 rechargeable lithium-ion battery packs with lot numbers E and F. The battery pack was sold with the Nikon digital SLR D800 and D7000 model cameras. The battery pack's model number "EN-EL15" and "7.0V 1900mAh 14Wh" are printed on the back of the battery pack. Only battery packs with an "E" or "F" in ninth character of the 14-digit lot number located on the back of the battery pack are included in this recall.
Nikon has received seven reports of incidents outside of the U.S. and Canada of the recalled battery packs overheating. No incidents have been reported in the U.S. or Canada. No injuries have been reported.
Consumers should stop using the recalled battery packs immediately, remove them from the camera and contact Nikon for a free replacement battery pack.
Camera, office supply and mass merchandise stores, in catalogs and on various websites nationwide. They were sold with the digital SLR camera in Canada from February 2012 through March 2012 and in the U.S. from March 2012 through April 2012 for between $1,200 and $3,000.
Nikon Inc., of Melville, N.Y.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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