Recall date: February 2, 2012
Recall number: 12-717

Recall Summary

Name of product:
Konica Minolta Printers
Hazard:
The printers can short circuit and overheat during use, posing a fire hazard.
Remedy:
Replace
Consumer Contact:

For additional information, contact Konica Minolta toll-free at (800) 825-5664 (Press 5) between 8:00 a.m. and 8:00 p.m. ET, Monday through Friday, or visit the firm's website at www.kmbs.konicaminolta.us

Recall Details Report an Incident Involving this Product

Units:
About 8,430
Description:

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Description:

This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.

Incidents/Injuries:

The firm is aware of two reports of the printers overheating. No injuries have been reported.

 
Remedy:

Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.

Sold At:

Various value-added resellers, direct retail sales and authorized Konica Minolta dealers from June 2010 through March 2011 for between $900 and $3,500.

Manufactured In:
China