Note: Health Canada's press release is available here.
For additional information, contact General Electric toll-free at (866) 645-3956 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.geappliances.com/products/recall
Recall Details Report an Incident Involving this Product
The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
The Grill units operate on liquefied petroleum ("LP" or propane) or natural gas. The Rangetop units are either 36 or 48 inches wide with a stainless steel finish and the GE Monogram® badge located on the front center of the unit. The burner control knobs are located on the front panel that overhangs the cabinet. The model and serial numbers can be found on a label located behind the far left burner knob, or on the bottom of the unit.
The following models and serials are included in this recall:
|Brand||Model Number Begins With:||And Serial Number Begins With:|
|Natural Gas Model
|AS, AT, AV, DS, DT, DV, FS, FT, FV, GS,
GT, GV, HR, HS, HT, HV, LR, LS, LT,
LV, MR, MS, MT, RR, RS, RT, SR, SS, ST,
TR, TS, TT, VR, VS, VT, ZR, ZS, ZT
All LP models and only natural gas models that have been converted for use with LP gas are included in the recall. GE will notify known owners of natural gas units and provide a free repair for any consumers who converted their Rangetop with Grill to LP gas.
GE has received six reports involving explosions in units operating on LP gas, including reports of damage to kitchen cabinets beneath the Rangetop. No fires or injuries have been reported.
Consumers who are operating the product on LP (propane) gas should stop using the product immediately, turn off the gas supply to the product, and contact GE to schedule a free repair.
General Electric authorized representatives and distributors nationwide from May 2008 through August 2011 for between $3,400 and $4,700, as determined by retailers.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800