For additional information, contact Carlisle FoodService Products at (800) 217-8859 between 8:30 a.m. and 4:30 p.m. CT Monday through Friday, or visit the firm's website at www.carlislefsp.com/productsafety
Recall Details Report an Incident Involving this Product
The nine models of Carlisle cups and mugs were sold in a variety of sizes from 7 to 16 oz., and in the following colors: white, green, red, brown, black, ocean blue, sand, honey yellow, bone and sunset orange. They are approximately 2 to 3 inches tall and are made of melamine. The name "Carlisle OKC, OK" and model number are imprinted on the bottom, along with "Made in China" and "NSF." Some may also include the model name and size, ex. "Durus 7 oz cup." Cups and mugs included in this recall are:
|Sierrus Mug||7.8 oz||Model # 33056|
|Durus® Challenge Cup||7.8 oz||Model # 43056|
|Dallas Ware® Stacking Cup||7 oz||Model # 43546|
|Dayton Stacking Cup||7 oz||Model # 43870|
|Kingline Ovide Cup||7 oz||Model # KL300|
|Kingline Stacking Cup||7 oz||Model # KL111|
|Melamine Stackable Mug||8 oz||Model # 4510|
|Cappuccino Mug||12 oz||Model # 4812|
|Cappuccino Mug||16 oz||Model # 4816|
Carlisle has received three reports of cups and mugs breaking. No injuries were reported.
Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for free return shipping.
Nationally through distributor outlets and online, including food service companies, broadliners and equipment supply distributors. The mugs were sold between January 2011 and January 2012 for between $4 and $10 each.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
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