Note: Change in serial number description.

Name of product:
EOS Rebel T4i Digital SLR Cameras

A chemical used in the camera's rubber grips can result in a reaction that changes the grips from black to white and poses a risk of skin irritation to the consumer.

Recall date:
August 14, 2012
About 68,200
Consumer Contact:

For additional information, contact the firm toll-free at (855) 902-3277 between 8 a.m. to midnight ET Monday through Friday, 10 a.m. to 8 p.m. ET Saturday, or visit the firm's website

Recall Details


This recall involves certain EOS Rebel T4i digital SLR cameras with a 12-digit serial number that contain a sixth digit that is a "1." Serial numbers are printed on the bottom of the camera. The Canon logo and the model name are printed on the front of the camera.


Consumers should immediately stop using the recalled cameras and contact Canon U.S.A. to have replacement rubber grips installed free of charge.


Canon U.S.A., Inc. has received one report of a consumer who developed a minor rash after contact with a surface where the camera had been.

Sold At:

B&H Photo, Best Buy and camera and mass merchandise stores nationwide and and other online retailers between June 2012 and July 2012 for between $850 and $1,200.

Manufactured In:
Recall number: