Note: Change in serial number description.
A chemical used in the camera's rubber grips can result in a reaction that changes the grips from black to white and poses a risk of skin irritation to the consumer.
For additional information, contact the firm toll-free at (855) 902-3277 between 8 a.m. to midnight ET Monday through Friday, 10 a.m. to 8 p.m. ET Saturday, or visit the firm's website atwww.usa.canon.com
Recall Details
This recall involves certain EOS Rebel T4i digital SLR cameras with a 12-digit serial number that contain a sixth digit that is a "1." Serial numbers are printed on the bottom of the camera. The Canon logo and the model name are printed on the front of the camera.
Consumers should immediately stop using the recalled cameras and contact Canon U.S.A. to have replacement rubber grips installed free of charge.
Canon U.S.A., Inc. has received one report of a consumer who developed a minor rash after contact with a surface where the camera had been.
B&H Photo, Best Buy and camera and mass merchandise stores nationwide and Amazon.com and other online retailers between June 2012 and July 2012 for between $850 and $1,200.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
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- Report a dangerous product or a product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800