|December 23, 2010
QVC Recalls Spinning Candle Holders Due to Fire Hazard
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Metallic spinning candle holders with 12 soy tea lights
Units: About 14,000
Importer/Retailer: QVC, of West Chester, Pa.
Hazard: The candle holders can catch fire, posing a fire hazard to consumers.
Incidents/Injuries: The firm has received 19 reports that the candle holders ignited. Eleven of these reported damage to surrounding surfaces and furnishings. Two minor burns and one puncture wound have been reported.
Description: The product is QVC item H189749, a metallic spinning candle holder with 12 soy tea lights. The candle holders come in four colors - red, green, silver and gold. The candle holder has a base that holds a tea light and a shade which is attached to the center of the base by an approximately six inch vertical metal rod. When the candle is lit, the shade spins, projecting a display of moving light on nearby walls and surfaces.
Sold exclusively through: QVC's televised shopping programs and its website during November 2010 for $25 including shipping and handling.
Manufactured in: China
Remedy: Consumers should immediately stop using the candle holder. QVC has notified consumers who purchased the candle holders through a QVC television program or QVC.com to stop using the product. During the week of December 20, 2010, all purchasers will be mailed instructions on how to receive a full refund. Consumers who have not received the information package by January 10, 2011 should contact QVC to receive the information.
Consumer Contact: For additional information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET any day, or visit the firm's website at www.qvc.com
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.