Name of product:
Frontgate Closet Ladders
Hazard:
The ladders can unexpectedly break, posing a fall hazard to consumers.
Remedy:
Refund
Recall date:
January 20, 2011
Units:
About 38,000
Consumer Contact:

For more information, contact Frontgate at (888) 298-4651 between 7 a.m. and 6 p.m CT Monday through Friday, or visit the firm's recall website at www.regcen.com/frontgateladder

Recall Details

Description:

This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.

 
Remedy:

Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.

Incidents/Injuries:

Cinmar has received about 860 reports of the ladders breaking, including 28 reports of injuries such as bruises and lacerations to the knees, shins, ankles and feet.

Sold At:

Frontgate stores in Georgia, North Carolina and Ohio, in Frontgate and Sky Mall catalogs nationwide and on the Internet at Frontgate.com and Skymall.com from December 2005 through July 2010 for about between $90 and $150.

Distributor(s):

Dillon Davis, of South San Francisco, Calif.

Manufactured In:
Indonesia
Recall number:
11-718