For additional information, contact ducduc at (212) 226-1868 between 9 a.m. and 5 p.m. ET, or visit the firm's website at www.ducducnyc.com
Recall Details Report an Incident Involving this Product
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
This recall includes ducduc fixed-side cribs with the model names and item codes ending in 2009, 2010 and 2011 listed below. The name"ducduc" and the item code can be found on a label located on the mattress panel.
|"X" is the month of manufacture (1 through 12)|
The manufacturer has received five reports of separated rails. No injuries were reported.
Consumers should stop using these cribs immediately if the mattress is in the lowest position. Consumers should contact ducduc, if the company has not already contacted them, for a free repair kit which includes new crib sides. Ducduc is contacting each customer directly. In the meantime, parents are urged to find an alternate, safe sleeping environment for their child, such as a play yard, bassinet or toddler bed, depending on the child's age.
ducduc New York showroom, online at www.ducducnyc.com, at specialty stores and through interior designers nationwide from January 2009 through February 2011 for between $1,500 and $1,800.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800