The phone number and monitoring hours for Kenmore branded products changed on August 31, 2020.
|FOR IMMEDIATE RELEASE
Originally issued November 24, 2009
Revised January 26, 2011
|Electrolux Recall Hotline: (888) 360-8557
Transform for Kenmore brand products: (800) 659-7026
Electrolux Media Contact: (614) 761-2633
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Electrolux ICON and Kenmore Pro 30" Gas Ranges
Units: About 900
Manufacturer: Electrolux Home Products Inc., of Augusta, Ga.
Hazard: An incorrect part allows more fuel to pass to the range's oven than can be burned efficiently, causing incomplete combustion and the release of carbon monoxide. This poses a risk of carbon monoxide poisoning to consumers.
Incidents/Injuries: Electrolux has received four reports of incidents involving carbon monoxide being released from the recalled gas range. No injuries have been reported.
Description: The following Electrolux ICON and Kenmore PRO 30" free-standing gas range model and serial numbers are included in this recall. For Electrolux ICON, the model and serial numbers are located on the back of the range. For the Kenmore PRO, the model and serial numbers are located near the base of the range just below the bottom right portion of the oven door and also on the back of the range. Not all serial numbers within these ranges are included in the recall.
|Brand||Model||Serial Number Range|
|Electrolux ICON Gas Range||E30GF74HPS||NF83000000 - NF93633000|
|Kenmore PRO 30" Gas Range||790.79613800
Sold at: Appliance retailers nationwide from August 2008 through October 2009 for between $2,500 and $3,500.
Manufactured in: Canada
Remedy: Consumers should immediately stop using the range’s oven and contact Electrolux for the Electrolux ICON or Transform for Kenmore brand products for the Kenmore PRO to schedule a free repair. Consumers can continue to use the cooktop (top burners) and the broiler as well as an any clock and/or timer functions.
Consumer Contact: For additional information, contact Electrolux toll-free at (888) 360-8557 between 8 a.m. and 10 p.m. ET Monday through Friday and on Saturdays between 10 a.m. and 3 p.m., or visit the firm’s web site at www.gasrangeorifice.com. Consumers with Kenmore PRO brand ranges should contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800