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Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard

  • No image available
Recall Date:
June 17, 2010

Recall Details

June 17, 2010
Alert #10-743		  

 

 

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Programmable thermostat communication module

Units: About 6,300

Manufacturer: Comverge Inc. of Norcross, Ga.

Hazard: The communication module in the thermostat can overheat, posing a risk of fire hazard.

Incidents/Injuries: Comverge is aware of 13 incidents of the communication module overheating and damaging the thermostat, in at least two incidents there was minor smoke damage to the wall. Comverge has not received any reports of injuries.

Description: This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.

Sold by: TXU Energy to customers in North Texas

Manufactured in: Mexico

Remedy: Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.

Consumer Contact: For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm's website at http://www.comverge.com/recall

Picture of recalled Programmable thermostat with communication module indicated

Picture of recalled Programmable thermostat with serial number location indicated

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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