July 16, 2009
Release # 09-279

Firm's Recall Hotline: (800) 849-5069


WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: H2O Mop Steam Cleaners

Units: About 580,000

Distributor: Thane International, Inc., of La Quinta, Calif.

Hazard: The power cord can unexpectedly wear down and expose the wiring, posing a shock and burn hazard to consumers.

Incidents/Injuries: Thane has received 10 reports of incidents involving shock injuries and eight reports of incidents involving burn injuries.

Description: The H2O Mop is an electrically-powered appliance for cleaning a variety of floor surfaces that uses microfiber or disposable cloths on a cleaning head through which steam is dispersed. H2O Mops are white with a purple water tank with the "H20" and "M" symbol printed on the top of the cleaning head. The model numbers of affected units are 808.092 and OEM-TV-001. This recall only includes H2O Mops with the following reference numbers printed on the label on the back of the product: 200709198 to 200803148 or H20M1000 to M-H20M1198.

Sold: Directly to consumers by Thane through television infomercials; on the Web at; by QVC, through its televised shopping program; and by retailers nationwide from June 2007 through December 2008 for about $100.

Manufactured in: China

Remedy: Consumers should immediately stop using recalled steam cleaners and contact Thane to receive a free repair kit. Thane is sending repair kits to all consumers who purchased recalled units directly from Thane.

Consumer Contact: For additional information, contact Thane anytime at (800) 849-5069, from 8:30am to 5:00pm EST Monday through Friday.

Picture of Recalled Steam Cleaner

Picture of Recalled Steam Cleaner showing location of reference number