|FOR IMMEDIATE RELEASE
November 25, 2008
Firm's Recall Hotline: (888) 241-2780
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Heavy Duty Acidic Cleaner Bottles
Units: About 20,000
Manufacturer: DuPont, of Wilmington, Del.
Hazard: Pressure can build up in a full or nearly full bottle of the acidic cleaner when it is stored in elevated temperatures over an extended period of time, which can result in the cleaner leaking from underneath the cap. If the product comes into contact with skin, it can cause severe skin irritation.
Incidents/Injuries: Lowe's has received two reports of leaking bottles at two different Lowe's stores. One consumer reported temporary skin irritation. Another consumer reported skin peeling.
Description: Heavy Duty Acidic Cleaner is used to clean ceramic and porcelain tile and grout. It was sold in silver-colored one quart plastic bottles. "DuPont" and "Heavy Duty Acidic Cleaner" are printed on the front of the bottle. UPC code 6-69009-71003-9 is printed on the back label.
Sold at: Lowe's stores from March 2008 through October 2008 for about $7.
Manufactured in: United States
Remedy: Consumers should immediately stop using the recalled Heavy Duty Acidic Cleaner bottles if there are signs of leakage. Even if there are no signs of leakage, consumers should use gloves when handling the recalled bottles and contact DuPont to receive a free replacement bottle cap. Consumers should not return the product to Lowe's.
Consumer Contact: For additional information, contact DuPont toll-free at (888) 241-2780 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.stonecare.dupont.com
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800