Note: Recall hotline number and hours of operation changed.

Name of product:
Certain Frigidaire and Kenmore Elite Smoothtop Electric Ranges
Hazard:

Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers.

Remedy:
Repair
Recall date:
August 27, 2009
Recall number:
09-333
Consumer Contact:

 For additional information, contact Frigidaire at (888) 360-8556 between 8 a.m. and 10 p.m. ET Monday through Friday and Saturday between 9 a.m. and 5:30 p.m. ET or visit the firm's recall Web site at www.smoothtoprangerecall.com. Consumers who purchased their products at Sears should call Sears at (800) 449-9810 between 8 am - 10 pm ET Monday through Friday, 8 am - 7 pm Saturday.

Recall Details

Description:

This recall involves Frigidaire, Frigidaire Gallery, Frigidaire Professional and Kenmore Elite smoothtop electric ranges with rotary knobs and digital displays. The following model and serial numbers are included in the recall:

Frigidaire (Serial Number Range VF122xxxxx - VF831xxxxx) and Models Beginning with
FEFBZ90GC
FEFLMC55GC
FEFLZ87GC
GLEF396AB
GLEF396AQ
GLEF396AS
GLEF396CQ
GLEF396CS

GLEFM397DB
GLEFM397DQ
GLEFM397DS
GLEFM97FPB
GLEFM97FPW
GLEFM97GPB
GLEFM97GPW
LEEFM389FE PLEF398AC
PLEF398CC
PLEF398DC
PLEFM399DC
PLEFMZ99EC
PLEFMZ99GC
PLEFZ398EC
PLEFZ398GC

 

Kenmore Elite (Serial Number Range VF122xxxxx - VF334xxxxx) and Models Beginning with
790.99012 790.99013 790.99014 790.99019

The model and serial number can be found by opening the range drawer at the base of the unit.

 
Remedy:

Consumers should stop using the recalled ranges immediately and contact Frigidaire or Sears to schedule a free repair.

Incidents/Injuries:

Frigidaire has received 126 reports of incidents, including four reports of minor burns and two reports of minor property damage.

Sold At:

Sears and other national chain and independent retailers nationwide from June 2001 through August 2009 for between $1,000 and $2,500.

Manufacturer(s):

Frigidaire, a division of Electrolux Home Products Inc., of Augusta, Ga.

Units:
About 200,000