The phone number and monitoring hours for Kenmore branded products changed on August 31, 2020.
|FOR IMMEDIATE RELEASE
May 20, 2008
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Kenmore Wall Ovens
Units: About 7,500
Manufacturer: Frigidaire Canada, a sister company of Electrolux Home Products Inc., of Cleveland, Ohio
Hazard: During extended broiling, gas can build in the oven cavity and escape when the oven door is opened. This poses a burn and possible fire hazard to consumers.
Incidents/Injuries: Electrolux has received 16 reports of incidents involving gas build-up, including flames escaping from the oven door, burns to the hands and face and singed hair.
Description: This recall involves Kenmore 24-inch-wide gas and propane, wall-mounted ovens. The self-cleaning ovens were sold in white, black, bisque and stainless steel, and have the Kenmore name printed on the oven control panel. The model and serial numbers of the ovens that are part of this recall can be found on the frame on the left side of the oven cavity.
|Model Numbers||Serial Number Range|
Sold at: Sears, Sears Hardware, Kmart and the great indoors stores nationwide and Sears.com from September 2004 through October 2007 for between $760 and $1,150.
Manufactured in: Canada
Remedy: Consumers should immediately stop using the “broil” feature on recalled ovens and contact Transform for Kenmore branded products to schedule a free repair. Consumers may continue to use the “bake” feature.
Consumer Contact: For additional information, contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800