March 27, 2007
Alert #07-539


QVC Inc. Recalls "Quacker Factory" Robes for Burn Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: "Quacker Factory" Chenille Robes

Units: About 15,000

Retailer: QVC Inc., of West Chester, Pa.

Distributor: Lai Apparel Design Inc., of New York, N.Y.

Hazard: The robes fail to meet Federal flammability requirements. Should the robe come in contact with an ignition source, such as a stove burner, candle flame or cigarette lighter, it could catch fire and possibly cause serious burns to consumers.

Incidents/Injuries: None reported.

Description: The robes are 100 percent cotton chenille robes sold under the names "Quacker Factory Holiday Cheer Chenille Robe," with QVC item number A4623; "Quacker Factory Novelty Chenille Robe," with QVC item number A4629; and "Quacker Factory Whimsical Chenille Robe," with QVC item number A2202. Each robe has a product care label which has "Quacker Factory" and "100% cotton" on the front and the QVC item number on the back.

Sold by: QVC network, its Web page, its toll-free number, and in its outlet and employee stores from August 2006 through December 2006 for between $40 and $52.

Manufactured in: China

Remedy: QVC had directly notified its customers by telephone and mail to stop using the robes. QVC is offering a full refund for the return of these robes.

Consumer Contact: For more information, call QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET Monday through Sunday, or visit QVC's Web site at

Picture of Recalled Quacker Factory Chenille Robes