March 27, 2007
QVC Inc. Recalls "Quacker Factory" Robes for Burn Hazard
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: "Quacker Factory" Chenille Robes
Units: About 15,000
Retailer: QVC Inc., of West Chester, Pa.
Distributor: Lai Apparel Design Inc., of New York, N.Y.
Hazard: The robes fail to meet Federal flammability requirements. Should the robe come in contact with an ignition source, such as a stove burner, candle flame or cigarette lighter, it could catch fire and possibly cause serious burns to consumers.
Incidents/Injuries: None reported.
Description: The robes are 100 percent cotton chenille robes sold under the names "Quacker Factory Holiday Cheer Chenille Robe," with QVC item number A4623; "Quacker Factory Novelty Chenille Robe," with QVC item number A4629; and "Quacker Factory Whimsical Chenille Robe," with QVC item number A2202. Each robe has a product care label which has "Quacker Factory" and "100% cotton" on the front and the QVC item number on the back.
Sold by: QVC network, its Web page, its toll-free number, and in its outlet and employee stores from August 2006 through December 2006 for between $40 and $52.
Manufactured in: China
Remedy: QVC had directly notified its customers by telephone and mail to stop using the robes. QVC is offering a full refund for the return of these robes.
Consumer Contact: For more information, call QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET Monday through Sunday, or visit QVC's Web site at www.qvc.com
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800