January 12, 2007
Pumpkin Candle Holders Sold by QVC Recalled Due to Laceration Hazard
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Pumpkin-Shaped Candle Holders
Units: About 25,500
Retailer: QVC Inc., of West Chester, Pa.
Distributor: Arteflorum Inc., of South San Francisco, Calif.
Hazard: The product can crack, break or shatter when used with the tea light candles that accompany them, yielding sharp pieces of glass that pose a laceration hazard.
Incidents/Injuries: QVC has received 85 reports that the product cracked, broke or shattered during use. Two consumers reported receiving minor lacerations that did not require medical treatment to their hands.
Description: The product is the "Heartfelt 3 Glass Pumpkins with Tealights and Garland by Valerie." It consists of three separate glass candle holders of three graduated sizes which are shaped like pumpkins. Each set includes six tea light candles, as well as a glass bead decorative garland. The pumpkin candle holders were sold in either clear glass or an amber color.
Manufactured in: China
Sold by: QVC through television, its Web page, its toll-free number, and in its outlet, employee and Studio stores from September 2006 through November 2006 for between $45 and $50 plus about $8 for shipping and handling.
Remedy: QVC has already notified each customer by telephone and mail to stop using the candle holders until they received replacement tea lights. QVC will replace the tea light candles that accompanied the candle holders with battery-powered tea light candles at no charge, or will refund the purchase price of the product, including shipping and handling upon the customer's certification that they have safely discarded the glass candle holders.
Consumer Contact: For more information, call QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET any day, or visit QVC's Web site at www.qvc.com
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800