March 29, 2006
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Underground Neon Signs
Units: About 1,200
Distributor: Signals Catalogue Corp., of Hudson, Ohio
Hazard: The AC adaptor used with these signs can overheat, posing a burn hazard to consumers.
Incidents/Injuries: Signals Catalogue Corp. has received four reports of the adaptors overheating. No injuries have been reported.
Description: The London Underground Neon Wall Sign is made of metal with glass tubing, containing neon gas and includes an AC adaptor. It was sold under item #HB3163, but this is not written on the sign. It is 14.5 inches by 12 inches, and is a licensed product from the London Transport Museum. There is a label attached to back of sign, which reads: "UNDERGROUND®; ©Transport for London; Exclusively designed Underground product, ©TfL registered user no. 04/4088."
Sold at: Signals Catalogue and online store (www.signals.com) exclusively from June 2005 through February 2006 for about $60.
Manufactured In: China
Remedy: Consumers should stop using the recalled signs immediately. Consumers will receive a prepaid postage mailing box to return the sign for a full refund.
Consumer Contact: For more information, call Signals Customer Service at (800) 669-5225 between 8:30 a.m. and 10 p.m. ET Monday through Friday, or write to Signals Catalog, c/o Customer Service HB3163 Product Recall, 5581 Hudson Industrial Parkway, Hudson, Ohio 44236. Consumers also can get more information by going to the firm's Web site at www.signals.com
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800